Preguntas Frecuentes

Find answers to common questions about our trade services

MOQ varies by product and manufacturer. We work with suppliers offering flexible MOQs to accommodate businesses of all sizes. Contact us for specific product MOQ information.

We implement a rigorous quality control process including factory audits, pre-production samples, in-line inspections, and pre-shipment final inspections. All products comply with international standards.

We accept various payment methods including T/T (Telegraphic Transfer), L/C (Letter of Credit), and trade assurance through major platforms. Payment terms can be negotiated based on order volume and relationship.

Shipping times vary by destination and shipping method. Sea freight typically takes 15-45 days, while air freight takes 3-7 days. We provide real-time tracking for all shipments.

Yes, we provide full customs clearance support including documentation preparation, tariff classification, and compliance verification for both import and export processes.

Absolutely. We specialize in custom manufacturing and can work with you to develop products that meet your exact specifications, including materials, dimensions, packaging, and branding.

We work with ISO 9001, ISO 14001, and various industry-specific certified manufacturers. Third-party inspection reports are available upon request.

Once your order ships, you will receive a tracking number and access to our real-time tracking portal. Our support team also provides regular status updates throughout the shipping process.